0 Customer-facing staff or jobs deal directly with people buying a product or using a service. --
1 dealing directly with customers: --
Staff in customer-facing roles can make or break a company's reputation.
2 used to describe a computer program designed for a business's customers to use, for example, in order to choose and buy a product over the internet: --
a customer-facing application that allows travellers to buy train tickets online
This type of monitoring does not require actual web traffic so it enables companies to test web applications 24x7, or test new applications prior to a live customer-facing launch.
The company focuses heavily on research and development, with more than three-quarters of the company's staff employed in software development, quality assurance, and technical customer-facing roles.
They developed some of the first self-service kiosks for managing customer-facing financial transactions.
They're arguably the fastest growing area of security, and for good reason exposures in customer-facing applications pose a real danger of a security breach.
Their kiosks and software allow financial institutions, retailers, and government agencies to modernize and automate many customer-facing operations, including retail bill payments and consumer banking.
The program was focused on delegating responsibility away from management and allowing customer-facing staff to make decisions to resolve any issues on the spot.
The issue becomes apparent when employees in sales or other customer-facing roles leave the company and take their phone number with them.
Only certain specific individuals (most frequently in roles such as sales, customer service and field consulting) were designated as customer-facing personnel.
