0 → customer-focused
Many authors1, 2 have pointed out that the emerging production strategies are pushing production towards customer-oriented philosophies in which mass-production tactics no longer hold.
This assembly strategy can then be further pushed towards a customer-oriented philosophy which will be the core concept for the next manufacturing generation.
An in-depth analysis of social security processes proved that the organisation of social security offices' business processes was not very customer-oriented and was certainly not standardised among security offices.
But due to the fast growth of the economy, the conventional fixed-anatomy robots will not satisfy the requirements of a transition from mass to customer-oriented production.
Because of their system of regulation the interested shareholders hitherto have been limited and the companies have always thought of themselves as being customer-oriented.
Most passengers would probably cheerfully pay more once they had a modern, frequent, reliable and customer-oriented service.
We must bring the best customer-oriented aspects of the private sector into the public sector.
Or, perhaps, by others whose ecological rhetoric often conceals a baser, customer-oriented philosophy?
