0 the part of a company that does not deal directly with customers: --
1 the part of a business company that is concerned with running the company and that does not deal directly with customers or the public : --
I worked for several years as an administrator in the back office of a large corporation.
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Then the back office work can float anywhere that is electronically connected and where the labour market is attractive.
Three inter-linked developments have been central in enabling the new automatic/pro-active child benefit service to be provided from the perspective of back office re-organisation.
Benefits of back office re-organisation can be seen from two perspectives, the user's and the suppliers' side.
Generally speaking, the more agencies or back offices benefit from back office integration, the easier it is to get improvements.
For a given service cluster, all three back office strategies may be applied and may be supplemented by different combinations of front office strategies.
Starting with a definition of back office re-organisation, it describes the conceptual framework with four types of levels of complexity.
The three basic models of advanced back office integration and re-organisation which were found during the research are illustrated with case studies.
The web front end, which started in 2003, is only a small part of the back office digitisation.
Managing Your Emotions
What makes me angry?
Vad gör mig arg?
Mostly,l hate when someone tries to make someone else feel bad.
För det mesta hatar jag när någon försöker få någon annan att må dåligt.
I have to admit that once, when l was actually called names.
Jag måste erkänna att en gång, när jag faktiskt kallades öknamn.
l regretted doing this afterwards, but not full heartedly because l think l was provoked in that situation.
Jag ångrade detta efteråt, men inte helhjärtat eftersom jag tror att jag blev provocerad i denna situation.
The most postive way of dealing with anger is talking about the problem.
Det mest positiva sättet att hantera ilska är att prata om problemet.
l talk to someone who listens, or l'll write my thoughts down on paper.
Jag pratar med någon som lyssnar, annars skriver jag ner mina tankar på papper.
Learning how to deal with anger as you're growing up is so important.
Att lära sig att hantera ilska när du växer upp är så viktigt.
When you're younger, you might yell,or cry when you're angry, but as you get older, you're expected to handle your emotions much better.
När du är yngre kan du skrika eller gråta när du är arg, men när du blir äldre blir du förväntas hantera dina känslor mycket bättre.
Learning to control your emotion now will prevent you from doing something that you'll regret later on in life!
Att lära sig att kontrollera dina känslor nu kommer att hindra dig från att göra något som du kommer att ångrar sig senare i livet!