0 the job of helping someone to find and obtain the medical and social services that they need, and in some health systems to deal with health insurance that pays for this:
Sometimes, patients could be seen and treated more quickly by a nurse or a pharmacist than their GP; that’s where care navigation comes in.
Care navigation helps patients get what they need in a healthcare system that can often be difficult to understand.
Care navigation is an emerging idea in the UK, with growing evidence demonstrating benefits for patients and carers.
Care navigation is about offering patients choice and help to access the most appropriate service first which is not always the GP.
Care navigation can help families overcome barriers by helping them “navigate” through complex systems in order to access quality health care, financial assistance, translation services, transportation, and so on.
