0 the use of the internet by governments to make it possible for people to use government services and be involved in making decisions:
The paper outlines the three main contributions of e-governance: improving government processes, connecting citizens, and building external interactions.
The starting point for a programme of e-governance is that public agencies have web sites informing citizens about their activities.
Thus, one of the promises of the introduction of e-governance is that it would help to stabilize bureaucratic procedures and state-citizen interactions.
To write about e-governance while ignoring the prior existence of government institutions is to exogenize many factors that determine how and whether e-governance succeeds.
Where collective national capital is so limited, the diffusion process has yet to begin and it is premature to think in terms of e-governance.
While e-democracy is a logical complement of e-governance, many regimes in the world today are not democratic or only partly free.
A move into e-governance could greatly increase the organizational efficiency of the government.
To understand the dynamics of e-governance we must consider its use in different contexts.
In the case of developing states, there are quite different principles which drive e-governance.
