0 the act of measuring the quality of something by comparing it with something else of an accepted standard:
1 the act of measuring the quality of something by comparing it with something else of an accepted standard:
Without government benchmarking, customers can’t be sure of the truth of a business’s claims to being environmentally-friendly.
2 the use of something as a standard in order to improve your own work, products, or processes:
Benchmarking will make greater improvements in the company’s services.
The company now applies benchmarking across its entire operation as part of a total quality management process.
Until benchmarking was introduced, it was much easier to attract people out of the public sector because the money was significantly different at senior executive level.
Hospitals using our benchmarking tools are working to achieve targets in a very challenging environment.
