0 Customer-facing staff or jobs deal directly with people buying a product or using a service.
1 dealing directly with customers:
Staff in customer-facing roles can make or break a company's reputation.
2 used to describe a computer program designed for a business's customers to use, for example, in order to choose and buy a product over the internet:
a customer-facing application that allows travellers to buy train tickets online
Only certain specific individuals (most frequently in roles such as sales, customer service and field consulting) were designated as customer-facing personnel.
The issue becomes apparent when employees in sales or other customer-facing roles leave the company and take their phone number with them.
The program was focused on delegating responsibility away from management and allowing customer-facing staff to make decisions to resolve any issues on the spot.
Their kiosks and software allow financial institutions, retailers, and government agencies to modernize and automate many customer-facing operations, including retail bill payments and consumer banking.
They're arguably the fastest growing area of security, and for good reason exposures in customer-facing applications pose a real danger of a security breach.
They developed some of the first self-service kiosks for managing customer-facing financial transactions.
The company focuses heavily on research and development, with more than three-quarters of the company's staff employed in software development, quality assurance, and technical customer-facing roles.
This type of monitoring does not require actual web traffic so it enables companies to test web applications 24x7, or test new applications prior to a live customer-facing launch.
