0 a service that provides help to the people who use a computer network (= a group of computers that share information and programs) -- (ortak bilgsayar kullanım ağında) yardım masası
The help desk assigns the desktop team the second-level desk side issues that the first level was not able to solve.
Other facilities include a tourist help desk, car rental, first aid, a baby/parent room and disabled access facilities.
Nando invented its own model of how newspapers could handle online production, news, sales and help desks while developing new online products.
The future management of the internal help desk will be part of discussions with the private sector, when this partner is appointed, probably next year.
The ongoing support cost, including maintenance, help desk support and ongoing improvements to the system is around £3 million per annum.
The help desk is currently dealing with up to 150 enquiries per week.
This eliminates in-person customer service calls and/or ineffective phone-only tech support sessions, making the help desk more efficient.
Various types of technology support for the computers are also included, with a computer help desk located in both the middle school and upper school.
