0 the department of an organization that gives help to customers and deals with their problems: --
1 the way that a company or organization deals with its customers, and the relationship it has with them: --
excellent/good/strong customer relations The company has a reputation for excellent customer relations.
build/improve customer relations Our sales team keeps in regular contact with clients in order to build good customer relations.
Customer relations is a continuous process whose principal tool is communication.
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Managing Your Emotions
What makes me angry?
Mostly,l hate when someone tries to make someone else feel bad.
I have to admit that once, when l was actually called names.
l regretted doing this afterwards, but not full heartedly because l think l was provoked in that situation.
The most postive way of dealing with anger is talking about the problem.
l talk to someone who listens, or l'll write my thoughts down on paper.
Learning how to deal with anger as you're growing up is so important.
When you're younger, you might yell,or cry when you're angry, but as you get older, you're expected to handle your emotions much better.
Learning to control your emotion now will prevent you from doing something that you'll regret later on in life!