0 the act of listening to and recording phone conversations between customers and company employees in order to improve service, and as a record of what has been discussed and agreed: --
Call monitoring helps team leaders identify the strengths and weaknesses of their phone representatives.
We can complete it step by step however long the road is and it can't be completed however short the road is if you don't even mark your footprint.
Можем да го завършим стъпка по стъпка, колкото и дълъг да е пътят и не може да бъде завършен, колкото и кратък да е пътят, ако дори не маркирате отпечатъка си.